yes i'm a thinker, not a "toucher". + restaurants!

worked the whole day today, so can't give you much insights and the other philosophical crap.

just had 1 crappy experience at work. towards the end of the night shift, one of my colleagues forgot to prepare a dessert. human error: anyone and everyone makes mistakes once in awhile right. so we were heating up the dessert via microwave as we always do. and the customers misunderstood. they think we always heat the cake up by some other means and think that we are "cheating".

so when i sent them the bill, our restaurant always brings some candy with our bill. so the one of the customer said to the other in hokkien: "i think that you should feed it to your dog". how rude. i guess they must've never worked in the service line before.

i think that everyone out there, unless you have issues with speech, should try working in the service industry to open your eyes and see how cruel this world can be at times.

no matter how bad someone treats you, as long as its not abuse or harrassment(cause thats obviouely another issue), you must just never show your anger or hurt to the customer. its awful but we only do this for the company's face, its reputation. so suck it up y'all! and just rant all you want about it behind the counters or something. =D

PS: anyone wants to eat with me at yoshimaru? i so wanna try it! nearest outlet from SP is at holland V. lets go pple!!!! ;)

Yoshimaru's webbie:

http://www.yoshimaruramen.com.sg/